Companies the world over are making IT investments to improve productivity and enable innovation. At the same time, they are facing key challenges such as increasing IT complexity, rising costs and the need to deliver value from their technology investments.
As the demand for IT infrastructure increases, enterprises are spending significant time and money on the administrative, operational and maintenance aspects of essential day-to-day IT management, rather than focusing on IT activities that enhance their competitive advantage
EliteISinc Technologies is making available a comprehensive portfolio of outsourced services, which ease the life of enterprises and allow them to focus on their core competencies. These include the following:
As part of its Infrastructure Management Services offerings, EliteISinc Technologies provides strategic IT planning and remote IT infrastructure management support. These services allow enterprises to align their core IT competencies with critical business objectives and maximise application availability. Infrastructure Management Services encompass the following:
EliteISinc Technologies provides a wide variety of services to monitor and manage all elements of an IT infrastructure including:
EliteISinc Technologies' Service Desk process backed by ITIL methodology acts as the nodal point between service providers and end-users and keeps users informed about all relevant service events, actions and service changes that are likely to affect them.
EliteISinc Technologies supports its customers through its offshore/near shore delivery centres and a comprehensive array of offerings such as:
Under the umbrella of our data centre services, we offer customers:
EliteISinc Technologies' Managed Security Solutions provide clients with a holistic security roadmap, to ensure that their information protection requirements are met for business continuity. Our solutions contribute towards a safer and compliant enterprise, with robust solution partnerships, best-of-breed security consultants and an onsite/offshore delivery model, based on stringent SLAs.
We work closely with our clients, covering all the technologies and provide end-to-end security solutions in the areas of:
Our Information Security Management suite offers the following:
Tailored to meet specific industry requirements and regulations, they bring a range of benefits to customers including the following:
Our spectrum of Managed Security Services ensures that you have one, fully accountable source that manages your security issues, while you focus on your core business. We provide 24x7 support, based on well-defined SLAs and our services cover incident and alert handling, as well as reporting and trend analysis. Our services include:
EliteISinc Technologies Risk Assessment Services helps manage Information Security by enabling enterprises minimise disruption through effective risk management.
We work with enterprises to establish an organisation's Information Security Management System and Information Technology Service Management. Our services provide complete support in all the phases of ISMS and ITSM implementation in accordance with industry standards to our clients.
Key Services and deliverables include:
Success Stories EliteISinc Flow helps plan Portal strategyPortals are very much on the minds of business and government leaders.
"At EliteISinc, we will work together to far exceed client expectation by consistently delivering service excellence through continuous improvement in quality. We will also work towards achieving consistent growth for each of EliteISinc's family members as well as the entire organization with the support of an empowered team."